Documents
What documents may be needed?
In plain language
A general checklist of the categories of information and paperwork often associated with RAF matters, and where such records usually come from.
- The documents relevant to an RAF matter depend on the type of claim and the facts.
- The official RAF forms material lists standard and claim-specific document categories.
- Keep original records safe and confirm current requirements before submitting anything.
On this page
Why documents matter
Documents help identify the people involved, establish basic accident details and show what records are available. They do not, on their own, decide the outcome of a matter.
The RAF's published claims material includes a checklist of document categories. Different parts apply to injury, loss-of-support, loss-of-earnings and other matters, so a list from this website should be used as a preparation aid rather than a personal requirement list.
Common document categories
Accident and identity information
- A police accident report, case reference, docket information or sketch plan where applicable
- Identity documents for the claimant and, where applicable, the injured or deceased person
- Information about the vehicles and people involved, where known
Medical and financial information
- Hospital and medical records where treatment was obtained
- Statutory medical reports where required by the relevant claim process
- Employment, earnings, tax or payment records where loss of earnings or support is involved
Preparing records carefully
- Make a list of the records you already have and the institution that issued each one.
- Record reference numbers, dates and contact details separately from original documents.
- Check the current RAF forms and requirements before requesting certified copies or paying for reports.
- If you are unsure why a document is requested, ask the requesting institution to explain its purpose.
General next steps
- 1Read the official RAF claim forms and checklist linked below.
- 2Write down the records you already hold and the ones you may need to request.
- 3Keep sensitive documents out of the RAF Guide assessment.
Common questions
Official sources
RAF Guide summarises publicly available official material. Always confirm current requirements with the institution concerned.
- RAF claim forms and supporting-document checklistRoad Accident Fund · Official RAF forms and document categories used in claims administration.
- Road Accident Fund Act 56 of 1996South African Government · The primary legislation establishing the Road Accident Fund and its framework.
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