Independent RAF information for South Africans
Understand your RAF options
Clear, practical information about Road Accident Fund claims in South Africa. Learn how the process works, complete a free general assessment, and request legal assistance only if you choose.
- Free general information
- No obligation
- No legal appointment is created
- No medical documents required
What would you like help understanding?
Popular questions
Start with the questions people ask most
Who may claim from the RAF?
A plain-language overview of the categories of road users who may be able to lodge a Road Accident Fund claim, and the general conditions usually involved.
Can a passenger claim from the RAF?
Passengers are often in a different position to drivers. This guide explains, in general terms, how passenger claims are usually approached.
What happens after a hit-and-run?
When the other driver cannot be identified, different information usually becomes important. Here is a general explanation of how these matters are commonly handled.
What documents may be needed?
A general checklist of the categories of information and paperwork often associated with RAF matters, and where such records usually come from.
What is a loss-of-support claim?
When a person who supported others dies in a road accident, dependants may fall into a separate category. This guide explains the general concept.
Do I need an attorney?
Some people deal with the RAF directly and others obtain professional assistance. This guide sets out general considerations, without recommending either route.
Free general assessment
Not sure where to begin?
Answer a few general questions to understand which RAF information may be relevant to your circumstances.
Start RAF Claim AssessmentThis assessment provides general educational guidance and does not confirm whether you have a valid claim.
What happened?
How RAF Guide works
Four simple steps
Learn
Read plain-language RAF information.
Assess
Answer a few general questions.
Review
Receive relevant guides and suggested next steps.
Decide
Request legal assistance only if you choose.
Find information for your situation
Who was involved?
Select a category above to see the guides most often relevant to that situation.
Simplified overview
What the process generally looks like
This is a simplified overview only. Real matters vary, and the steps that apply depend on the circumstances.
- 1
Accident occurs
The road-accident incident takes place.
- 2
Obtain assistance
Medical or emergency assistance is obtained where needed.
- 3
Gather available information
Details about the incident are recorded where possible.
- 4
Understand the possible claim category
General information helps identify what may apply.
- 5
Prepare relevant documents
Records are requested from the relevant institutions.
- 6
Submit a claim or obtain professional assistance
Some people proceed directly; others obtain advice.
- 7
Follow up
The matter is monitored and further information may be requested.
- 8
Resolution or further legal steps
The matter is concluded or proceeds further.
Limpopo
RAF information for Limpopo communities
Explore practical RAF guidance for people in cities, towns, villages and townships across Limpopo.
Polokwane
Limpopo's largest urban centre and provincial capital.
City · Capricorn district
Thohoyandou
Main centre of the Vhembe district.
Town · Vhembe district
Makhado
Town on the N1 corridor.
Town · Vhembe district
Giyani
Main centre in the northern Mopani district.
Town · Mopani district
Tzaneen
Town in the Letaba valley.
Town · Mopani district
Musina
Northernmost town near the Beitbridge border.
Town · Vhembe district
Elim
Village area south-west of Thohoyandou.
Village · Vhembe district
Waterval
Village area in the Vhembe district.
Village · Vhembe district
These guides provide general information and do not mean RAF Guide has offices in these locations.
Need help finding a legal practitioner?
You may voluntarily request contact from a legal practitioner who handles RAF matters. Requesting contact does not appoint a lawyer or guarantee that your matter will be accepted.